Privacy Policy and Information on the Processing of Personal Data

This page describes how to manage the site in relation to the processing of personal data of users who consult it and who use the services offered, accessible by telematic means from the address corresponding to the homepage of the site. This is an information provided pursuant to art. 13 and 14 of Regulation (EU) 2016/679.
The information is provided only for the site indicated above and not for third-party websites that may be consulted by the user / visitor via links.
Following consultation of this site or voluntary registration in it, data relating to identified or identifiable persons may be processed: personal data are collected and processed for purposes strictly related to the use of the website, the purchase of products and use of the other services offered through the site.
The data controller is Isabelle Sophie Delaval, based in Via De Ambrose 38, 21026 Gavirate (VA).

The processing related to the web services of this site takes place at the aforementioned office of the owner and is only handled by the data controller

Types of data processed
Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used by the competent authorities to ascertain responsibility in case of hypothetical computer crimes against the site.

Cookie Policy
Our website uses cookies. By using our site and accepting the terms of this policy, you are consenting to the use of cookies in accordance with the terms and conditions of the information.

What are cookies?
Cookies are small data files that the sites visited by the user send to his terminal or device, where they can be deleted at the end of each work session or be stored before being re-transmitted to the same sites at the next visit by the same user. Cookies allow a site to recognize the user’s device, to track its navigation through the different pages of the site, to identify users who visit the site again.
For more information on cookies and tools that can help the user to reduce the monitoring, you can consult the section of the website of the Guarantor Authority dedicated to that or visit the www site
The site uses cookies for specific and limited purposes, in particular: to offer the user an easier navigation, for internal security purposes, system administration, statistical analysis in relation to user preferences.
The cookies used by the website belong to the category of “technical cookies”, ie those cookies used for the sole purpose of “transmitting a communication over an electronic communications network, or to the extent strictly necessary for the supplier of an information society service explicitly requested by the subscriber or user to provide this service “(Article 122, paragraph 1, of the Privacy Code). They are normally installed directly by the owner or manager of the website and are divided into:

navigation or session cookies necessary for normal browsing and use of the website (such as to make a purchase or to authenticate to access restricted areas); functional cookies, which allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the browsing experience on the site.
Blocking / managing cookies
You can configure your browser to accept all cookies, reject them all, or be notified when a cookie is set.
Each browser is different, so it is advisable to check the procedures in the browser guide to change your cookie preferences.
1. in Internet Explorer you can block all cookies by clicking on “Tools”, “Internet Options”, “Privacy” and selecting “Block all cookies” using the scroll selector;
2. in Firefox you can block all cookies by clicking on “Tools”, “Options” and unchecking “Accept cookies from sites” in the “Privacy” tab. Blocking all cookies will have, however, a negative impact on the usability of many websites.
If you block all cookies, you will not be able to fully use the features and applications on this website. Deleting cookies You can also delete cookies already stored on your computer: check the help of your browser.
1. In Internet Explorer, you must manually delete cookie files (instructions for doing so are available at;
2. in Firefox, you can delete cookies by clicking “Tools”, “Options”, “Privacy”, then choosing “Use custom settings” in the “History settings” menu and then selecting “Remove cookies” from the menu “Show the cookies “and confirming the operation.
Links to social network services
Through this site some services provided by third parties are made available to users, with particular reference to the connection to social network services. In particular, the site presents social plugins for Facebook, Twitter, LinkedIn, Pinterest, Instagram and Youtube. These plugins do not set a cookie, but if it is already present on the visitor’s computer they are able to read it and use it according to its settings. The collection and use of information by these third parties are governed by the respective privacy policies to which reference is made.

Data provided voluntarily by the user and purpose of the processing
Apart from what is specified for the navigation data necessary to implement the computer and data protocols, the provision of personal data by users is free and optional, although functional to the provision of certain services: in these cases, therefore, the failure to provide of data may compromise or make it impossible to provide the service.
Personal data provided by users who voluntarily interact with the site, conferred for the attainment of certain services (registration to the site, room reservation, requests for information, sending e-mails), are used only to perform the service or the requested service and are communicated to third parties only if this is strictly necessary for the execution of the service.
The provision of data for marketing purposes is optional and the user is free to give his consent for such processing.
Furthermore, depending on the case, we highlight the compulsory or optional nature of the communication of personal data by adding a special character (*) to the information of a mandatory nature or only the data necessary for the provision of services and for the purchase of products through the site. In particular, personal data provided voluntarily by users of the site are processed for the following purposes:
– to refine the reservation processes;
– to send, by e-mail, answers regarding our products and services;
– to comply with legal obligations and provisions of the Authority.

Method of treatment
Personal data are processed mainly with automated and electronic tools, for the time strictly necessary to achieve the purposes for which they were collected, by persons specifically appointed to do so in compliance with the provisions of EU Regulation 679/2016.
Specific security measures are observed to prevent the loss of data, illicit or incorrect use of the same and unauthorized access.
The personal data we collect from you are stored within the European Union and are not transferred outside of this area. By submitting your personal data you authorize such collection and processing. We will take all steps reasonably necessary to ensure your data is processed securely and in accordance with this privacy policy..

Rights of the interested parties
The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or the correction (article 7 of the Code regarding the protection of personal data). According to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment (even by choosing with which means – for example only e-mail or sms or telephone with operator or paper mail).

Requests should be addressed:
by e-mail, at or by ordinary post, at the physical address of the owner
We reserve the right to change this privacy policy at any time, so please double check it regularly to keep yourself informed of updates.